FAQ

How to create a new message ?
To create your own emails click on :  The following screen appears: 
How to duplicate a message?
In order to create new emails from a previously created emails (e.g. a reminder email containing the invitation email), click on "save as" on the ...
How to delete a message?
To delete a message, click on the button “more” on the right of your screen and select “Delete the message”. Caution: You cannot delete the invitat...
Can I set up several languages in one email?
First of all, click on Language to define your email’s languages. Then, select the languages of your choice.  Once your languages are setup, a dr...
How to change my email’s title and the name of the expeditor ?
Once you are on the email of your choice,you will be able to configure that particular email:  Change the the name of the expeditor (it has to be a ...
How to change my email content?
To edit a block in your email, click on  You can delete it and move it with these icons:  To add a block, place your cursor between two blocks and ...
How can I receive all my guests’ answers to the email I send from the Evenium platform?
When your guests reply to an email sent from the platform you will receive their answer on the email address entered under the 'Configuration’ - ‘Genera...
How can I automatically add the assistant's email address for one of my guests?
Under the “Configuration” - “Edit emails” tab you can click on this icon  and the below window will open:  You can then select the assistant email ...
How do I add my participants' registration information in an email?
By adding the field below in your automatic confirmation email, the guest will have a summary of all the fields of his/her  form filled. By adding the...
How do I set up the registration confirmation email for the guests that are on the waiting list for some activities?
If the confirmation email is sent to your guests with the summary of the registration form, guests on the waiting list will receive their confirmation as co...