Why is it useful?
Do you want to collect feedback from your participants at every stage of your event?
You can create multiple surveys to gather targeted feedback based on timing or theme, while keeping all your surveys organized and centrally managed.
How does it work?
⚠️ WARNING
Only if you have subscribed to the “Online Survey” module can you manage multiple surveys for the same event.
1. View your surveys
Go to the Satisfaction Survey tab > Edit satisfaction survey.
A first survey is created by default. To access and edit it, simply click on its name.
All your surveys will be listed on this page.
2. Create a new survey
On the main page, click the Create Survey button.
Name your new survey and click Create.
You can then edit this new survey independently.
The new survey will automatically appear in your list.
3. Manage your surveys
On the Edit satisfaction survey page, all your surveys are listed. For each one (except the default survey), you can:
Duplicate the survey
Rename the survey
Delete the survey
4. Edit a survey
From a survey’s editing page, you can:
Create a new survey
Duplicate an existing survey
5. Send your surveys to participants
Once your surveys are created, customize your emails from Configuration > Edit Emails.
In each email:
Add a block to your email.
Click on the Link to Satisfaction Survey block.
Select the survey to which you want to direct your participants
This allows you to:
- Create multiple emails with different links to different surveys
- Or create a single email containing multiple links to different surveys
6. Access survey results
To view participants' responses, go to Satisfaction survey > Survey results.
From the dropdown menu, select the survey whose responses you want to view.
This allows you to track feedback for each survey separately.
