FAQ

Photo album
If you have subscribed to the module "Online Photo Album", this explanatory sheet is for you. If you have subscribed to that module you will s...
Downloading Documents
It is possible to insert a field on the registration form asking the participant to download a document. Under the “Configuration” → “Update registratio...
How to change my emails?
Under the “Configuration” / “Edit emails” tab 
What does “Automatic messages” mean?
A message is known as "automatic" when it is sent when a participant confirms or not his participation to the event.
How to manage the automatic sending rules of my emails?
To manage the automatic sending rules click on the "More" button on the right side of your screen. You will then be able to select "Automatic...
How to create a new message ?
To create your own emails click on :  The following screen appears: 
How to duplicate a message?
In order to create new emails from a previously created emails (e.g. a reminder email containing the invitation email), click on "save as" on the ...
How to delete a message?
To delete a message, click on the button “more” on the right of your screen and select “Delete the message”. Caution: You cannot delete the invitat...
Can I set up several languages in one email?
First of all, click on Language to define your email’s languages. Then, select the languages of your choice.  Once your languages are setup, a dr...
How to change my email’s title and the name of the expeditor ?
Once you are on the email of your choice,you will be able to configure that particular email:  Change the the name of the expeditor (it has to be a ...