FAQ

How to add a new user?
When you connect yourself onto the platform, you arrive on a page with all your events. To add a new user, click on the tab “Users” :  On this page, you ...
How to delete a user?
Click on the user’s name, a form will pop up and on this one you will be able to modify that user’s status. To delete a user from the users’ list, change th...
How to stop the limit of the registrations to a fixed number of guests? How to settle a global quota?
Go under the “Configuration”/ “General information” tab Once you reach this page, you have the possibility to define a global quota on your event, then, th...
How do I block registrations to a fixed number of participants? How to set up a global quota?
Go under the 'Configuration' / 'General Info'' tab. Once on this page, you have the possibility to set up a global quota on you...
Is it possible to create multiple registration forms?
You can condition your registration form’s display depending on the category of your guest and/or also your guests’ answer to previous questions.  You c...
How to create a category?
Go under the “Configuration” tab/ “Update registration form” Click on   Create your guest category by clicking on “Add a new category” An...
How can I define the registration form depending on my guests’ category?
The category display allows you to customize your registration form depending on your guests’ category. The objective is to display for each guest the infor...
How do I define my registration form based on my guests' answers?
Dynamic display allows you to display a question on the registration form depending on a previous answer.  Example: On your form, you would like the que...
What is the purpose of the 'Categories' button on the registration form?
The "Categories" button on your registration form, allows you to create guests’ categories (VIPs / Speakers / Clients etc). The purpose of thi...
How do I preview my registration form as a guest?
To view your registration form, you can either create a test guest or go on the event’s website using an existing guest in your database. Creating a T...