FAQ
When you connect yourself onto the platform, you arrive on a page with all your events. To add a new user, click on the tab “Users” : On this page, you ...
Click on the user’s name, a form will pop up and on this one you will be able to modify that user’s status. To delete a user from the users’ list, change th...
Go under the “Configuration”/ “General information” tab Once you reach this page, you have the possibility to define a global quota on your event, then, th...
A credit is a confirmed guest on an event. If a confirmed guest cancels his registration, the credit will still be charged.
To see the number of credits that you have left, go under the “My account”/”My credits” tab. If nothing appears, it means that you don’t have the acce...
To see the number of credits used on each of your events, go under the “My account”/”My credits” tab. It is possible to filter dependending on the dates...
We invite you to purchase new credits by contacting Evenium support (+33 1 47 70 90 35 / [email protected]) or by ordering credits online.
Under the 'Participants' tab, click on the 'Add' button. Fill in the first and last name of your guest and then click on “Submit”. ...
In order to add guests in mass, you can create an excel file and import with at least the below information: Last Name First Name Email address
Check that all the fields on the excel file you are trying to import are also on the registration form (to do an import you need at least on you file: las...