FAQ
When you are on the page “All my Events”, go under the tab “Users” and click on the name you are searching for. Then, you can tick “ The login details will...
When you connect yourself onto the platform, you arrive on a page with all your events. To add a new user, click on the tab “Users” : On this page, you ...
Click on the user’s name, a form will pop up and on this one you will be able to modify that user’s status. To delete a user from the users’ list, change th...
On the right side of the user’s name you can click on the following icon (under the column “access”): You will then be able to choose the events on wh...
These fields can be modified whenever. What? : The event’s name appears on the event’s website as well as on the emails. → Title: name your event...
Go under the “Configuration”/ “General information” tab Once you reach this page, you have the possibility to define a global quota on your event, then, th...
A credit is a confirmed guest on an event. If a confirmed guest cancels his registration, the credit will still be charged.
To see the number of credits that you have left, go under the “My account”/”My credits” tab. If nothing appears, it means that you don’t have the acce...
To see the number of credits used on each of your events, go under the “My account”/”My credits” tab. It is possible to filter dependending on the dates...
We invite you to purchase new credits by contacting Evenium support (+33 1 47 70 90 35 / [email protected]) or by ordering credits online.